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ACTC Customer Service Department

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Business growth
Customer service
Operations research
Organizational design
Organizational problems

by
Michael J. Roberts

Source: Harvard Business School

9 pages.
Publication Date: Dec 11, 1992. Prod. #: 393056-PDF-ENG

ACTC Customer Service Department Harvard Case Study Solution and HBR and HBS Case Analysis

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