Barbara Norris: Leading Change in the General Surgery Unit
Subjects Covered
Crisis management
Group dynamics
Job satisfaction
Middle management
Morale
Motivation
Performance appraisals
Work environments
by
Boris Groysberg,
Nitin Nohria,
Deborah Bell
Source: Harvard Business School
5 pages.
Publication Date: Mar 13, 2009. Prod. #: 409090-PDF-ENG
Barbara Norris: Leading Change in the General Surgery UnitHarvard Case Study Solution and HBR and HBS Case Analysis