Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

Subjects Covered
Ambidextrous organizations
Execution
Horizontal organization
Organizational change
Organizational culture
Strategic alignment
Technology

by
Ranjay Gulati

Source: HBS

21 pages.
Publication Date: Jan 06, 2009. Prod. #: 409061-PDF-ENG

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture Harvard Case Study Solution and HBR and HBS Case Analysis