Citibank: Global Customer Management

Subjects Covered
Business policy
Change management
International business
Organizational design
Strategy formulation

by
Michael Y. Yoshino,
Thomas W. Malnight

Source: Harvard Business School

20 pages.
Publication Date: Jan 20, 1995. Prod. #: 395142-PDF-ENG

Citibank: Global Customer Management Harvard Case Study Solution and HBR and HBS Case Analysis