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Client Co-Production in Knowledge-Intensive Business Services

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Implementing strategy
Information technology
Knowledge management
Production processes

by
Lance A. Bettencourt,
Amy L. Ostrom,
Stephen W. Brown,
Robert I. Roundtree

Source: California Management Review

30 pages.
Publication Date: Jul 01, 2002. Prod. #: CMR237-PDF-ENG

Client Co-Production in Knowledge-Intensive Business Services Harvard Case Study Solution and HBR and HBS Case Analysis

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