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Customer Care at eTots.com

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Subjects Covered
Marketing
Technology

by
Phillip E. Pfeifer,
Paul W. Farris,
Ichiro Shiraki

Source: Darden School of Business

7 pages.
Publication Date: Aug 09, 2001. Prod. #: UV2916-PDF-ENG

Customer Care at eTots.com Harvard Case Study Solution and HBR and HBS Case Analysis

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