Customer Care at eTots.com

Subjects Covered
Marketing
Technology

by
Phillip E. Pfeifer,
Paul W. Farris,
Ichiro Shiraki

Source: Darden School of Business

7 pages.
Publication Date: Aug 09, 2001. Prod. #: UV2916-PDF-ENG

Customer Care at eTots.com Harvard Case Study Solution and HBR and HBS Case Analysis