Home › Harvard Case Study Analysis Solutions › Customer Value Measurement at Nortel Networks–Optical Networks Division

Customer Value Measurement at Nortel Networks–Optical Networks Division

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Business marketing
Customer relationship management
Customer retention

by
Das Narayandas

Source: Harvard Business School

25 pages.
Publication Date: Feb 13, 2001. Prod. #: 501050-PDF-ENG

Customer Value Measurement at Nortel Networks–Optical Networks Division Harvard Case Study Solution and HBR and HBS Case Analysis

Clients Who Bought This Case Solution Also Bought:

Zemanta
Share