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Dell Computers (A): Field Service for Corporate Clients

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Subjects Covered
Computers
Customer relationship management
Outsourcing
Service management
Technology

by
Frances X. Frei,
Amy C. Edmondson,
Corey Hajim

Source: Harvard Business School

13 pages.
Publication Date: Oct 03, 2002. Prod. #: 603067-PDF-ENG

Dell Computers (A): Field Service for Corporate Clients Harvard Case Study Solution and HBR and HBS Case Analysis

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