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Delta Air Lines: The Latin America Contact Center Decision

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered

by
Roy C. Nelson

Source: Thunderbird School of Global Management

10 pages.
Publication Date: Jul 22, 2004. Prod. #: TB0127-PDF-ENG

Delta Air Lines: The Latin America Contact Center Decision Harvard Case Study Solution and HBR and HBS Case Analysis

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