El Diablo: The Corner Cleaner Affair

Subjects Covered
Communication
Conflict management
Crisis management
Marketing strategy
Process improvement
Social responsibility

by
Gregory Fairchild

Source: Darden School of Business

9 pages.
Publication Date: Jun 20, 2001. Prod. #: UV1924-PDF-ENG

El Diablo: The Corner Cleaner Affair Harvard Case Study Solution and HBR and HBS Case Analysis