Eurasia International: Total Quality Management in the Shipping Industry Case Solution & Analysis

Subjects Covered
Change management
Customer relationship management
International business
Total quality

by
Ali Farhoomand,
Amir Hoosain

Source: University of Hong Kong

13 pages.
Publication Date: Jul 23, 2004. Prod. #: HKU334-PDF-ENG

Eurasia International: Total Quality Management in the Shipping Industry Harvard Case Study Solution and HBR and HBS Case Analysis

Posted in Harvard Case Study Analysis Solutions