Friendly Skies: Welfare-to-Work at United Airlines:

Subjects Covered
Change management
Human resource management
Leadership
Service management
Social enterprise

by
Rosabeth Moss Kanter,
Ellen Pruyne

Source: Harvard Business School

28 pages.
Publication Date: Oct 22, 1998. Prod. #: 399013-HCB-ENG

Friendly Skies: Welfare-to-Work at United Airlines: Harvard Case Study Solution and HBR and HBS Case Analysis