Global Customer Management Programs: How To Make Them Really Work Case Solution & Analysis

Subjects Covered
Corporate strategy
Customer service
Globalization

by
Noel Capon,
Christoph Senn

Source: California Management Review

25 pages.
Publication Date: Feb 01, 2010. Prod. #: CMR446-PDF-ENG

Global Customer Management Programs: How To Make Them Really Work Harvard Case Study Solution and HBR and HBS Case Analysis

Posted in Harvard Case Study Analysis Solutions
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