Growing Negative Services Case Solution & Analysis

Subjects Covered
Corporate strategy
Quality management
Service management

Ivor Morgan,
Jay Rao

Source: MIT Sloan Management Review

8 pages.
Publication Date: Apr 01, 2006. Prod. #: SMR206-PDF-ENG

Growing Negative Services Harvard Case Study Solution and HBR and HBS Case Analysis

Posted in Harvard Case Study Analysis Solutions
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