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IBM Retail Business Assessment at Dillards Inc.: Managing Staffing Levels to Improve Conversion

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Operations management

by
Zeynep Ton

Source: Harvard Business School

10 pages.
Publication Date: Jan 20, 2010. Prod. #: 610051-PDF-ENG

IBM Retail Business Assessment at Dillard’s, Inc.: Managing Staffing Levels to Improve Conversion Harvard Case Study Solution and HBR and HBS Case Analysis

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