Internal Revenue Service: Automated Collection System

Subjects Covered
Automation
Change management
Control systems
Federal government
Information systems
Taxation
Work force management

by
Nitin Nohria,
John Chalykoff

Source: Harvard Business School

17 pages.
Publication Date: Feb 15, 1990. Prod. #: 490042-PDF-ENG

Internal Revenue Service: Automated Collection System Harvard Case Study Solution and HBR and HBS Case Analysis