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Manzana Insurance: Fruitvale Branch (Abridged)

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Subjects Covered
Competition
Performance measurement
Service management

by
Steven C. Wheelwright

Source: HBS Premier Case Collection

14 pages.
Publication Date: Sep 04, 1991. Prod. #: 692015-PDF-ENG

Manzana Insurance: Fruitvale Branch (Abridged)Harvard Case Study Solution and HBR and HBS Case Analysis

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