Mysterious Art and Science of Knowledge-Worker Performance
Subjects Covered
Employee development
Improving performance
Knowledge workers
Leadership
by
Thomas H. Davenport,
Robert J. Thomas,
Susan Cantrell
Source: MIT Sloan Management Review
10 pages.
Publication Date: Oct 01, 2002. Prod. #: SMR089-PDF-ENG
Mysterious Art and Science of Knowledge-Worker Performance Harvard Case Study Solution and HBR and HBS Case Analysis