Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement Case Solution & Analysis

Subjects Covered
Business failures
Innovation
Organizational behavior
Process analysis

by
Nelson P. Repenning,
John D. Sterman

Source: California Management Review

26 pages.
Publication Date: Jul 01, 2001. Prod. #: CMR208-PDF-ENG

Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement Harvard Case Study Solution and HBR and HBS Case Analysis