Subjects Covered
Business failures
Innovation
Organizational behavior
Process analysis
by
Nelson P. Repenning,
John D. Sterman
Source: California Management Review
26 pages.
Publication Date: Jul 01, 2001. Prod. #: CMR208-PDF-ENG
Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating and Sustaining Process Improvement Harvard Case Study Solution and HBR and HBS Case Analysis