Subjects Covered
Business process reengineering
CEO
Leadership
Organizational change
Technology transfer
by
F. Warren McFarlan,
Brian J. Delacey
Source: Video Supplement
Publication Date: May 01, 2005. Prod. #: 305706-VID-ENG
Otis Elevator: An Interview with Ari Bousbib, Video (DVD) Harvard Case Study Solution and HBR and HBS Case Analysis
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