Subjects Covered
African Americans
Competitive advantage
Customer acquisition
Customer profitability
Market segmentation
by
Brian Lowery,
S. Christian Wheeler,
Lyn Denend
Source: Stanford Graduate School of Business
29 pages.
Publication Date: May 31, 2006. Prod. #: M312-PDF-ENG
PacifiCare’s African American Health Solutions (AAHS) Harvard Case Study Solution and HBR and HBS Case Analysis