Quest Foods Asia Pacific and the CRM Initiative

Subjects Covered
Business process reengineering
Business processes
Customer relationship management
Information technology
International business

by
Allen Morrison,
Donna Everatt

Source: Richard Ivey School of Business Foundation

19 pages.
Publication Date: Apr 03, 2001. Prod. #: 901M11-PDF-ENG

Quest Foods Asia Pacific and the CRM Initiative Harvard Case Study Solution and HBR and HBS Case Analysis