Rackspace Hosting (2000) Video

Subjects Covered
Business to business
Change management
Customer service
Employee retention
Global business
IT management
Organizational culture
Pricing
Teams

by
W. Earl Sasser Jr.,
James L. Heskett,
Tom Ryder

Source: Video Supplement

50 minutes.
Publication Date: Dec 30, 2010. Prod. #: 811701-VID-ENG

Rackspace Hosting (2000), Video Harvard Case Study Solution and HBR and HBS Case Analysis