Ritz-Carlton Hotel Co.

Subjects Covered
Brands
Change management
Human resource management
Innovation
Operations management
Organizational behavior

by
Sandra J. Sucher,
Stacy McManus

Source: HBS Premier Case Collection

30 pages.
Publication Date: Mar 20, 2001. Prod. #: 601163-PDF-ENG

Ritz-Carlton Hotel Co.Harvard Case Study Solution and HBR and HBS Case Analysis