Service Performance Measurement in a New Zealand Local Government Organization

Subjects Covered
Local government

by
Tim Breitbarth,
Rob Mitchell,
Robert Lawson

Source: Business Horizons

7 pages.
Publication Date: Jul 15, 2010. Prod. #: BH396-PDF-ENG

Service Performance Measurement in a New Zealand Local Government Organization Harvard Case Study Solution and HBR and HBS Case Analysis