Southwest Airlines–1993 (Abridged Update)

Subjects Covered
Corporate strategy
Operations research
Service management

by
James L. Heskett

Source: Harvard Business School

4 pages.
Publication Date: Aug 18, 1994. Prod. #: 395025-PDF-ENG

Southwest Airlines–1993 (Abridged Update) Harvard Case Study Solution and HBR and HBS Case Analysis