Southwest Airlines–1993 (Abridged Update)
Subjects Covered
Corporate strategy
Operations research
Service management
by
James L. Heskett
Source: Harvard Business School
4 pages.
Publication Date: Aug 18, 1994. Prod. #: 395025-PDF-ENG
Southwest Airlines–1993 (Abridged Update) Harvard Case Study Solution and HBR and HBS Case Analysis