Southwest Airlines in Baltimore Case Solution & Analysis

Subjects Covered
Service management

by
Rogelio Oliva,
Jody Hoffer Gittell,
David Lane

Source: HBS Premier Case Collection

23 pages.
Publication Date: Jun 21, 2002. Prod. #: 602156-PDF-ENG

Southwest Airlines in Baltimore Harvard Case Study Solution and HBR and HBS Case Analysis

Posted in Harvard Case Study Analysis Solutions
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