Southwest Airlines: Singin the (Jet)Blues
Subjects Covered
Service management
Strategy
by
Elliot N. Weiss,
Marlene Friesen
Source: Darden School of Business
18 pages.
Publication Date: Nov 23, 2004. Prod. #: UV3542-PDF-ENG
Southwest Airlines: Singin’ the (Jet)Blues Harvard Case Study Solution and HBR and HBS Case Analysis