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Southwest Airlines: Singin the (Jet)Blues

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Subjects Covered
Service management
Strategy

by
Elliot N. Weiss,
Marlene Friesen

Source: Darden School of Business

18 pages.
Publication Date: Nov 23, 2004. Prod. #: UV3542-PDF-ENG

Southwest Airlines: Singin’ the (Jet)Blues Harvard Case Study Solution and HBR and HBS Case Analysis

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