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The secret to true service innovation

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Innovation
Strategy

by
Lance A. Bettencourt,
Stephen W Brown,
Nancy J. Sirianni

Source: Business Horizons

10 pages.
Publication Date: Jan 15, 2013. Prod. #: BH505-PDF-ENG

The secret to true service innovation Harvard Case Study Solution and HBR and HBS Case Analysis

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