The Service Imperative Case Solution & Analysis

Subjects Covered
Corporations
Government
National organizations
Service management

by
Mary Jo Bitner,
Stephen Brown

Source: Business Horizons

8 pages.
Publication Date: Jan 01, 2008. Prod. #: BH262-PDF-ENG

The Service Imperative Harvard Case Study Solution and HBR and HBS Case Analysis

Posted in Harvard Case Study Analysis Solutions
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