Trojan Technologies Inc.: Organizational Structuring for Growth and Customer Service
Subjects Covered
Customer relationship management
Customer service
Employee training
Organizational structure
by
John H. Eggers,
Greg Upton
Source: Richard Ivey School of Business Foundation
8 pages.
Publication Date: Aug 19, 1999. Prod. #: 99M019-PDF-ENG
Trojan Technologies, Inc.: Organizational Structuring for Growth and Customer Service Harvard Case Study Solution and HBR and HBS Case Analysis