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User-Centred Approach to Public Services (B)

Posted on Posted in Harvard Case Study Analysis Solutions

Subjects Covered
Design
Nonprofit organizations
Public companies
Service management

by
Ali Farhoomand,
Minyi Huang

Source: University of Hong Kong

11 pages.
Publication Date: Jan 21, 2011. Prod. #: HKU924-PDF-ENG

A User-Centred Approach to Public Services (B) Harvard Case Study Solution and HBR and HBS Case Analysis

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