The main objective of this example is to provide an organization with a medical case study solution. Organizations that have experienced health care problems can find a medical case study solution very beneficial.
The first step in utilizing a case study solution is to describe the problem. For example, an organization may have a problem with customer service; it may have employees or customers that cannot reach the manager.
The next step is to show the organization needs to change to improve its customer service. For example, a problem might occur when a medical staff member is not available on-call for an extended period of time. The organization can use the case study analysis example to show how a change in personnel might fix the problem.
The organization may use the case study analysis to demonstrate the importance of a centralized contact center. The organization might illustrate that since the center is so important, the organization needs to hire additional personnel for the center.
The organization may use the case study analysis to demonstrate the effectiveness of the management training. It could illustrate how a well-managed, well-trained staff can help reduce the number of sick days the staff has and help ensure that the employee gets regular, individualized training on the business’s policies and procedures.
The final step in using a case study solution is to discuss the organization’s overall structure and functionality. For example, an organization might display how the company’s new software can help streamline its process and increase productivity.
The third step in using a case study solution is to draw out a detailed plan to help a team to identify the problem. For example, the team might do an interview of current managers to determine if they have any experience with the problems in the previous case study.
The fourth step in using a case study solution is to implement the solutions described in the case study analysis. This is the most difficult step and the organization may use several different methods to implement the solutions.
One method may be to develop a plan to improve the organization’s processes and provide the necessary resources to implement the solutions. Other methods may be to analyze the benefits of the solutions provide and determine whether or not they should be implemented or a compromise should be made.
The last step in the case study analysis example is to share the results of the case study to an organization’s client base. In other words, an organization may use the case study analysis to show how the organization’s solution will benefit both the client and the organization.
In this article, we provided an overview of the most common methods used in medical case study analysis. To learn more about using a case study solution, see the links below.