Verizon Communications Inc.: Implementing a Human Resources Balanced Scorecard
Subjects Covered
Balanced scorecard
Employee development
Implementing strategy
Management controls
Performance measurement
by
Srikant M. Datar,
Marc J. Epstein,
Jeremy Cott
Source: Harvard Business School
23 pages.
Publication Date: Jun 21, 2001. Prod. #: 101102-PDF-ENG
Verizon Communications, Inc.: Implementing a Human Resources Balanced ScorecardHarvard Case Study Solution and HBR and HBS Case Analysis